Refund Policy
This Refund Policy (“Policy”) governs the refund process for purchases made from AgentCoffee Ltd (AgentCoffee ehf.), trading as “Schedlia” (“Company”), a company based in the Iceland. By using or accessing Schedlias’ services or making a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this Policy.
14-DAY MONEY BACK GUARANTEE
If you are not satisfied with your purchase of a subscription from Schedlia and wish to obtain a refund, you may do so within 14 days from the date of purchase. During this period, Schedlia will provide a full refund without requiring any additional information or justification from you.
REFUNDS AFTER 14 DAYS
After the 14-day refund period has elapsed, Schedlia is unable to offer refunds for any purchases. However, you retain the right to cancel your subscription at any time, and you will continue to have access to the services you paid for until the subscription period ends.
CUSTOMER SATISFACTION
At Schedlia, we strive to ensure customer satisfaction. If you are unhappy with the services provided by Schedlia in any way, we encourage you to contact us promptly by emailing
help@schedlia.com. We value your feedback and are committed to addressing any concerns you may have.
FURTHER INFORMATION
Schedlia reserves the right to modify or update this Policy at any time, without prior notice, by posting the revised version on our website. Any changes made to this Policy will become effective immediately upon posting. It is your responsibility to review this Policy periodically to stay informed of any updates.
This Policy is governed by the law of Iceland. Any disputes may be brought before the courts of Iceland, but that does not affect any rights you may have as a consumer under the law of any other country where you live, or any right you may have to take legal proceedings there.